Glass Replacement Warranty
We stand behind both the products we install and the workmanship we provide.
Glass Replacement Warranty
At Window Wise, we stand behind both the products we install and the workmanship we provide. All new insulated glass units include a manufacturer's warranty of up to 10 years against seal failure, along with our one-year workmanship warranty on installation.
If a warrantable seal failure occurs during the warranty period, we will help coordinate the warranty process and work toward a timely resolution.
Please retain your original invoice for warranty verification purposes.
What's Covered:
- Up to 10-year manufacturer warranty against seal failure
- One-year workmanship warranty on installation
- Manufacturer-backed insulated glass unit protection
- Professional installation by Window Wise
- Transferable warranty with proof of original purchase
Important Warranty Information
To ensure the best possible outcome, please contact us promptly if you notice fogging between the glass panes, condensation trapped inside the unit, visible seal failure, or changes in the appearance of the glass.
Early reporting helps prevent additional damage and allows warranty claims to be processed more efficiently.
Please note that temporary condensation may occasionally appear on the interior or exterior surface of the glass during periods of high humidity or rapid temperature changes. This is normal and does not indicate seal failure.
A seal failure occurs when moisture becomes trapped between the panes of glass and does not clear over time.
Not Covered:
- • Damage caused by deteriorated or improperly maintained exterior caulking
- • Structural movement or settling of the home
- • Damage resulting from pressure washing
- • Glass breakage after installation
- • Alteration, modification, or tampering with the glass unit
Questions About Our Warranty?
Contact us to learn more about our warranty coverage and how we stand behind our work.